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Auto-Responders
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Introduction:
If you are responding to the same type of email on a
daily basis or if you would like to add an automatic response to emails
sent to a specific domain address, you can accomplish such tasks using the
"auto-responder" feature.
Example:
Let's say you wanted to send information about your
services to anyone that sends email to, info@your_domain. The auto-responder
will automatically send a response to these incoming emails. If the
recipient wishes to reply to an auto-response, his/her email will be
forwarded to another address specified by you.
Remember
each email address can only be
either a POP account, a forwarder or an auto-responder. An
email address that is specified as an auto-responder, CANNOT also be an
email forwarder or a POP account.
How
to Use Auto-Responders
Autoresponder can be setup from within your
Account
Control Panel, under "Email Setup"
You will need to prepare the following information prior to invoking the
autoresponder:
-
the path name of a text file
with the email message you want (ie: /htdocs/test.txt) which the
autoresponder will send out upon request. (This path should be
relative to your home directory)
-
the username to which requests are made (For example, the username
for the address info@yourdomain.com, is "info")
-
the reply to email address to which further requests can be directed
-
The subject of the autoresponder email
-
optionally, the email address to forward the original request to
Setting
Up an Auto Responder
-
Click on the "select file" link to select a txt file for
your autoresponder message, the file should appear within your
"file to send" box.
-
Under the heading titled, @yourdomain.com, fill-in the email address
which will handle incoming autoresponder requests.
-
Enter "Reply to" the appropriate email address from (3)
above.
-
Enter the Subject of the Auto-responder email
-
Optionally, enter "Who to notify" with the email address
from (5).
In the following example, emails addressed to "info@yourdomain.com"
will receive an auto-response via email, including the content of the file
named, "services.txt". If the recipient replies to the
auto-response, the message will be delivered to the address
"sales@yourdomain.com".
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