Introduction: If you are responding to the same type of email on a
daily basis or if you would like to add an automatic response to emails
sent to a specific domain address, you can accomplish such tasks using the
"auto-responder" feature.
Example: Let's say you wanted to send information about your
services to anyone that sends email to, info@your_domain. The auto-responder
will automatically send a response to these incoming emails. If the
recipient wishes to reply to an auto-response, his/her email will be
forwarded to another address specified by you.
Remember
each email address can only be
either a POP account, a forwarder or an auto-responder. An
email address that is specified as an auto-responder, CANNOT also be an
email forwarder or a POP account.
How
to Use Auto-Responders
Autoresponder can be setup from within your
Account
Control Panel, under "Email Setup"
You will need to prepare the following information prior to invoking the
autoresponder:
the path name of a text file
with the email message you want (ie: /htdocs/test.txt) which the
autoresponder will send out upon request. (This path should be
relative to your home directory)
the username to which requests are made (For example, the username
for the address info@yourdomain.com, is "info")
the reply to email address to which further requests can be directed
The subject of the autoresponder email
optionally, the email address to forward the original request to
Setting
Up an Auto Responder
Click on the "select file" link to select a txt file for
your autoresponder message, the file should appear within your
"file to send" box.
Under the heading titled, @yourdomain.com, fill-in the email address
which will handle incoming autoresponder requests.
Enter "Reply to" the appropriate email address from (3)
above.
Enter the Subject of the Auto-responder email
Optionally, enter "Who to notify" with the email address
from (5).
In the following example, emails addressed to "info@yourdomain.com"
will receive an auto-response via email, including the content of the file
named, "services.txt". If the recipient replies to the
auto-response, the message will be delivered to the address
"sales@yourdomain.com".
