All
users have access to a web-based Control Panel (via
your browser) which allows you to set
up e-mail accounts, set e-mail forwarding options,
enable/disable anonymous FTP access, assign additional
FTP access information, change your main account
password, and much more. It also allows access to
other features such as Web-based file management (Web
FTP) and directory password protection. Customers can
also update account contact information at anytime in
the User Profile area.
Online Control Panel
Logon: The Web Site Control Panel is available online by typing
in your domain name or your IP address and the port number
":2327/". For this guide, the example website we are setting
up will be "yourdomain.com".
So, if you wanted to log on using
your domain name, you would type in http://yourdomain.com:2327/ to your
Web browser.
If your domain is still under registration or being
transferred, you can use your IP address that was included in your
Account Setup email.
For
example: http://111.222.333.444:2327/.
Once your browser starts
loading the page, a gray dialog box will open and request that you enter
in your User Name and Password. These can be found in the Account Setup
email that was emailed to you with your IP address. After your User Name
and Password are verified, a page will load that says WebSite Control
Panel at the top, followed by a list of information and 2 rows of
buttons. This is the main Control Panel page that you will be accessing
to maintain your website.
Security:
Keep in mind that you should
close your browser or exit the Control Panel in order to log out, for
your security. If you leave your Control Panel unattended and open on
your computer screen, it is possible for another individual to tamper
with it's settings. Please express caution when providing your Control
Panel username and password to others. Individuals with this master
password will have access to a variety of information regarding your
account.
User Profile:
This feature allows you to enter/update your information. Use this
feature to keep your contact information up to date, including a valid,
reachable email address. It is also important, whenever changing your
password, that you write the new password down in a safe and secure
place.
To
change your Control Panel
password, click the "Change Password" link
indicated at the bottom of the page. (Note that this will not
change your FrontPage program password. To change your
FrontPage password, you must do so directly through the
FrontPage program.)
It
is also important, whenever changing your password, that you
write the new password down in a safe and secure place.
www Setup:
This feature allows you to bring up a page
of server information, including Aliases, the Server Administration
contact email address, and general information about your website. Here
you can see whether or not SSL is available for your account and if
Server Side Includes have been enabled. There are three empty fields
that let you specify customizable message files for specified error
pages. To use the error messages feature, simply FTP (upload) html
documents to our servers that have the error messages you would like to
display. Then, type the file names into the provided fields.
The
error documents need to include the document's path relative
to the /htdocs directory.
For
example,
if the file is in htdocs, the path should be: /file.html
if the file is within a sub directory of /htdocs, it should
be: /subdirectory/file.html
Note
on custom error messages: In IE browsers, the default
setting for "friendly warning" may be enabled.
This means that the user will always see the default IE
"Page Not Found" error instead of your custom
error messages. The only way to prevent this is for the user
to uncheck the "friendly warning" feature in their
browser.
You
may setup additional FTP account(s) and assign unique user
ids and passwords to enable user to log on to a specific
directory.
Example:
You have created a sub-directory under your account called
/sub-site, and you can assign a new user id and
password for a particular user to access directly to this
sub-directory via FTP. When users log onto this directory,
it would be his/her root directory and he/she may not access
your account's main directory.
This
is an added feature to protect your main directory contents
when assigning different tasks for different users.
To
setup a new FTP account:
-
Simply click "Add" under your FTP Setup area.
- Enter in a user name, password, and the path of the
sub-directory you would like to give them access to.
- If you would like an email sent to the individual about
their FTP access, simply check the box and type in their
email address.
To
change a user's password, click on
"Change Password" enter in the new password. If
you would like the use to receive a copy of their new
password, enter their email address.
To
delete a user, click on the
"Delete" link that is next to their user name.
Enabling
anonymous FTP
allows visitors to
access your web site to upload and/or download files without
an unique id and password. Anonymous FTP can be enabled or
disabled, depending on the user preference, by clicking on
"Change". If it is enabled, clicking on
"Contents" will bring up a page similar to the Web
FTP page that will show the files available for download.
Email Setup:
The Email setup feature contains all control for setting up POP3
accounts, email forwarders, group forwarders, auto-responders, and a
catch-all email address. Click here for
more Email FAQ's.
POP3 email accounts are mailboxes used for
website email. A person who would like to setup a POP3 account would
retrieve their mail using a program like Eudora Mail or Microsoft
Outlook.
POP3: To setup a POP3
account click "Add a POP email account", then enter a user id
and a password of your own creation. For example, to add a POP3 account
for jennifer at yourdomain.com, the user id would be "jennifer"
with a password of "ki78f3" (the password can be whatever you
wish). Good passwords are combinations of letters and numbers that are
unusual and hard to guess. To send jennifer her email registration,
check the "Mail new password to" box and enter in an email
account to which jennifer has access. When finished, be sure to click
"Save". Clicking "Modify" will allow a new password
to be set for the account, while clicking "Delete" will delete
the account entirely.
Email Forwarders:
Email forwarding can be used when a person would like to receive their
email at an existing address. For example, Bill at yourdomain.com might
want to collect his email at his AOL or Hotmail address. Instead of
setting up a POP3 account for Bill, an email forwarder can be created.
To setup an email forwarder, use the "Add an email forwarder"
feature. The name could be bill @yourdomain.com and then the email
address he would like to collect his email to needs to be entered below.
For example, Bill would then be able to receive his email sent to bill@yourdomain.com
at his personal bill786@hotmail.com address. Clicking "Modify"
will make changes such as the name or the final destination email
account while clicking "Delete" will delete the account.
Group Email Forwarders:
Group email forwarders are similar to regular forwarders, except emails
can be sent to more than one person. When entering in more than one
recipient email address, be sure to hit Enter or Return key after every
address, instead of using commas. Only one address is allowed per line.
Group forwarders follow the same adding, modifying, and deleting
instructions as regular email forwarders.
Auto-Responders:
Auto-responders are used if a standard text file needs to be sent when a
specific address is emailed. This way, the person emailing will be
assured that their email was received. To setup an email auto-responder,
use "Add an email autoresponder". Click on the "Select
file" link and choose the text file that you would like sent. Enter
in the name of the auto-responder account and then a "reply
to" account. The subject line, which could be something like
"Thank you for your inquiry" also needs to be entered. The
"Also Notify" field is used when you would like incoming
emails forwarded to another person automatically. More
information.
Catch-All: The
catch-all email address is used in case of an incorrect name at your
domain. For example, any email that is sent to someone who is not listed
in the POP or forwarding sections will still be received, even if the
name has a typo or is out of date (as long as the domain name on the
email address was specified correctly). The catch-all address is the
email that was listed when the account was setup by default. You may
setup your "catch-all" email address as an forwarder,
group-forwarders, or autoresponder.
Limits:
The limits feature will show your maximum allowed POP accounts, FTP
accounts, email forwarders, email group forwarders, auto-responders, and
disk space as well as the current amounts you are utilizing. Similar
information can also be seen on the main page of your Control Panel.
Password
Protect Documents:
You can assign unique user ids and passwords to control access to
various web pages.
Note
to FrontPage Users: You should
not
use the WebFTP
Password Protect Documents feature to perform this function.
Instead, use the password protect feature through your
FrontPage program.
Example:
A
software developer is making several programs available via
the web, but only those visitors which have paid for the
service should be allowed access to the download page. To
control access to these downloads, the page with the links
is placed in a directory called "members" that is
password protected.
Instead
of distributing a single password, unique user ids and
passwords can be assigned and removed as needed. To set
password protection for a specific user, you must first add
that user to your account. Type in the user name and
password and click "Add user". After you have
completed this add, you will see a list of all the current
users listed for your account.
To
remove a user, simply click
the user name and click "Delete User". To change a
user password, enter in the user name and type in a new
password. Remember to write down the password in a safe and
secure place. Once you have setup your "User
database" (meaning, once all of your users are listed)
you may use your Web FTP to select the
directory you wish to password protect.
Check
the appropriate directory and click on the "Directory
protection" button at the top of the page. Highlight
the user that should have access to this folder, and click
on the "protect" button.
Note:
You cannot protect an individual HTML file. You must instead
protect the directory that the file resides in.
Web
FTP:
This feature
allows fast uploading and easy web page design for your web site through
any web browser. Clicking on your "Web FTP" button will bring
up a page with a variety of different features.
To
upload a file, type the path of the file into the empty
"local file name" field box at the bottom of your
screen or push "Browse" to search for the file on
your computer. Then, enter the file name into the "remote
file name" box. Pushing the "Upload"
button will FTP the file to our servers. Once the file has
been uploaded, the file name, size, and "date last
updated" will appear on the list.
A
new HTML page can be created by clicking "New".
To
modify a current HTML page in your list, simply click the
box to the left of the page you would like to change, and
click "Edit". Clicking on the file name itself will
bring the file up in an un-editable format, showing you how a
visitor to your site will view it.
Renaming
a file is just a matter of clicking the box to the left of
the file and then clicking the "Rename" button.
Deleting,
copying, and moving files is done in the same manner, by
clicking the box to the left of the file and then selecting
the appropriate feature.
The
"MkDir" feature (also known as "make
directory") will create a new directory or folder for
certain documents. Please note that you should create new
directories within your htdocs directory.
At
the top of the page is a drop down menu that can sort which
files are viewed on the FTP page. For instance, if you are
interested in only seeing the HTML pages you have on uploading
to your web site, you could use the menu to select
"HTML" and click "Refresh". The list will
then only show all of your current HTML files, eliminating
images and other files from the list. To get back to the
full view, use the menu to select "all".
The
"Permissions" feature allows you to change the
settings to read, write, or execute only for world users. Only
experienced webmasters or persons knowledgeable in HTML should
use this feature. Per-directory protection can be setup by
clicking the "Protection" button at the top of the
page that you would like to protect. You must also select the
user (s) that should be allowed access to the protected
directory or folder by highlighting their username. To disable
a user’s protection access, simply re-select the users that
should have access, and click "Update". To disengage
protection for the directory, click "Remove
Protection". *Note: Before protecting directories you
must first add allowed users in the Password Protect Documents
section.
The
Image Protection featurein the Control Panel will
allow you to assign authorized web sites that may link to
images within specific directories of your account.
Click
the WEB FTP button in your Control Panel. Select the
directory that contains the files you wish to protect (htdocs,
for example, or a subdirectory of htdocs). Click "Image
Protection".
In
the first text area, enter any and all urls for web sites that
should be authorized to view your images. Anyone NOT
listed in this box will not be able to properly link to your
images within their <img src> tags.
In
the file type field, enter all files types that you wish to
apply the image protection rules to. This feature is case
sensitive, meaning if you type the file type in lowercase, it
will only apply the rules to images with lowercase file
extensions. (Example: If your image is named umbrella.GIF,
you must type "GIF" in the field to protect it, not
"gif".)
The
last field is your "return file", seen when an
unauthorized party is attempting to link to your image file.
If you leave this field blank, the visitor will see a
"broken image" (usually a red "X").
Otherwise, you may specify the url of an image that
unauthorized parties will view instead. (For example: You might create an image of a black box with
white type that reads "This image is protected". You
can upload this image to a directory in your account and type
in the entire url of this image's location in the last field
of your Image Protection feature.)
Site
Statistics: We use a
program called http-analyze
to track web usage statistics such as: who is accessing your web site,
how many "hits" you are getting, how much data is being
transferred, and more.
Clicking
on "Site Statistics" will display a page where you
can view your prior logs (access, error, etc.). Use the drop
down menus to choose which log to view as well as the number
of lines on your viewing page. You can also view the last 6
months of CPU usage and site statistics. Click
here for more information on error logs.
The
email notification feature automatically sends an email to
the contact person specified when your data transfer exceeds a
set amount. This is helpful for monitoring your data transfer
activity or disk space usage, so that you may be notified
before you are charged for usage exceeding your limit. (For
example, if your account limit for data transfer is 6000MB per
month, you might set the warning to 5000MB, so that you can be
aware of when your web site is approaching it's limit.) Please
note that the email notification program runs once per day. If
you web site exceeds the notification amount that you
specified very quickly (within 24 hours), you may receive a
notice that reports you have reached beyond the limit you
specified; sometimes it is best to set your notification
amount to much less than your account limit.
Please
note there may be additional charges accrued for data transfer
overage; notices regarding overage charges are sent out at the
end of each month. The email notification feature is a great
way to keep in touch with your usage amounts and plan for the
future. If you are aware that your site will be experiencing
high traffic in advance, you may purchase extra data transfer
in advance for a low price of $25 per 1000MB. Please see our add
ons page for more info.
To
enable error logs for your account, log in to your Control
Panel and click on the "WWW Setup" icon. Next
to "Error Logging", there is a drop down menu.
By default, this feature is disabled. Select
"Enabled" and click the "Save" button.
Control
Panel 
