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Hosted
Web Account Technical
FAQ's
Go Back Email Setup
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Web
Mail
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CGI
programs/scripts
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FTP
Access
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Web
Server Setup
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Multimedia
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Secure
Server Access and online transaction
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Virtual
DNS
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Where
can I find documentation for preinstalled scripts? We currently
have a following ready-to-use scripts available:
cgiemail
forms-to-email
newcount "hit" counters
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How
do I run Custom CGI scripts?
Our servers have the capability to run CGI scripts based on
Perl, Unix SH, KSH, CSH, and C/C++ languages. If you have a custom CGI
script that you need to use, simply upload it to your personal "cgi-local"
Here are some helpful tips to follow when installing Perl scripts:
-
Upload to your
cgi-local
directory to ensure proper file permission settings
-
Upload in ASCII transfer
mode (and NOT BINARY mode)
-
The first line of each
script must read: #!/usr/local/bin/perl
-
Reference the script using
/cgi-local (and NOT /cgi-bin)
-
Our sendmail path is:
/usr/lib/sendmail
If a script calls another file
within your account, but the script does NOT require a URL, you need to
use the system path:
eg:
/sites/<domain>/htdocs/... <- if file resides in root
/sites/<domain>/cgi-local/...
<- if file resides in cgi-local
Substitute the path to the file
with your domain name. Your domain name is for example: yourdomain.com
(be sure NOT to included www).
**NOTE**
OUR SERVER IS RUNNING A CGI WRAPPER PROGRAM. THAT MEANS PERMISSION
SETTINGS FOR YOUR CGI-LOCAL FOLDER OR YOUR CUSTOM SCRIPT SHOULD NOT
CONTAIN GROUP/OTHER "WRITE" ACCESS (IE. rwxrwxrwx); OTHERWISE,
YOUR SCRIPT WILL NOT RUN PROPERLY UNDER OUR SERVER.
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How
do I set up and access POP mailboxes?
In addition to mail forwarding options, email can be retrieved from POP
mailboxes using a program like Eudora, MS Outlook express. You have
access to five POPs account that appear in your Control Panel within
Email Settings. Instructions on setting up POP accounts and configuring your mail program is
available. (A PPP internet account is required.)
Additional POP mailboxes are
available.
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How do I
set mail forwarding options?
By default, ALL mail is set up
to automatically forward to the email address that was provided when
your account was set up. This email address is called the "catch
all" mail forwarding address. This address can be changed in
Email Settings -- Advance within your Control Panel. As such, you do not
need to set specific forwarding options for addresses associated with
your domain name. (eg. webmaster@yourname.com, sales@yourname.com, etc.)
You can also set up specific
mail forwarding options for email addresses which are to forward to an
address other than the default.
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How
do I implement client-side imagemaps? (recommended)
Client-side imagemaps do not
require the presence of a server-side script in order to interpret the
coordinates of the "hot" regions of your multi-clickable
image. The client-side imagemap is more efficient than the server-side
imagemap and it allows the visitor to see the actual URL associated with
the mapped regions in the status bar of their web browser.
1.Download a mapping program to
create a map file based on the desired image. The map file will contain
the coordinates of each clickable region. We recommend MapEdit
(PC), but other imagemapping
tools may also be available.
2.Map out the hotspots using
one of these programs and select the map file format "Client-side
imagemap" as opposed to NCSA or CERN (for server-side maps) prior
to saving the file. Here is sample client-side map file created using
MapEdit:
<map
name="sample">
<area shape="rect" coords="20,27,82,111" href="hotspot1.html">
<area shape="circle" coords="129,113,29" href="hotspot2.html">
<area shape="rect" coords="21,158,170,211" href="mailto:support@Commerce Blvd.com">
<area shape="default" nohref>
</map>
3.Include the map file code within the desired HTML document and
reference it like so:
<img
src="image.gif" usemap="#sample">
Substitute the name of the desired image above and note the relationship
between the HTML tag, <map name="sample"> and the usemap="#sample"
attribute above. You can test your new client-side imagemap offline if
the links refer to files on your local PC.
More information
is available.
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How
can I include RealAudio® files in my home page?
Our Professional or higher
domain accounts also have the ability to use the more popular RealAudio®
server. Once you have created an RA file, follow these instructions to
incorporate realaudio files into your home page:
You need to create a text file
with a ".ram" extension. This text file contains a URL to the
realaudio file in the following format:
Note the "pnm:"
prefix. Substitute your userid above. This file can reside in the
root directory of your account. The audio file name must have a ".ra"
extension.
The HTML file must reference
this text file; for example:
More
information
is available.
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How
can I include MIDI audio files in my home page?
You can add sound or music to
spice up your web site by embedding a MIDI file in your page. MIDI files
are typically only about 15k to 25k in size, so they do not take very
long to load. You can use MIDI files as background music on your page by
adding the following code to the section of your html file:
<embed src="yoursong.mid" hidden=true> <bgsound src="yoursong.mid">
Replace "yoursong" with the name of the MIDI file that you are
using. This code excerpt will support people using Netscape or Internet
Explorer.
To make a MIDI file play
"on request" in the foreground, you link to directly to the
MIDI file using a hyperlink.
<a
href="melody.mid">Click
to hear my MIDI tune!</a>
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How can I
set up an autoresponder for our account?
An autoreponder is an automatic
program that will respond to an email message sent to a predefined
address in your domain. This is useful for automatically sending out
information via email based on a user's emailed request. More
information on setting up autoresponders
is available.
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How do I
implement secure transactions?
Our Pro., Corp., Commercial,
and Enterprise plans support SSL (Secure socket layer)
secure
transactions. This method allows for secure, encrypted communication
between the user's web browser and your web site. SSL requires that a
secure host have a "certificate" signed by a company called
Verisign. You can use our
server's certificate or obtain
your own secure host from them.
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How
do I implement CyberCash?
Due
to changes made by the Verisign Corporation, CyberCash is no longer
available for new purchase. You may only use CyberCash features with our
hosting services if you currently hold an active CyberCash account.
(Current SoftCart customers may have success applying for a new
CyberCash account. Please contact Verisign for more details.)
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How do I
manage anonymous FTP access?
Account users can allow
anonymous FTP access to visitors wishing to download files from your web
site as if you were running your own FTP server.
By default, all files and
directories within your account folder ftp/ are set to public read
access ON. As such, enabling ANON FTP will allow access to ALL files
within your account folder ftp/. In general, you can inhibit access to
specific files and directories by changing permission of the files or
directories.
Once you enable ANON FTP in
Account Settings within your Control Panel, files can be accessed
anonymously via FTP client or by using the following URL format:
Anonymous visitors wishing to
access your site via FTP client (eg. wsftp) must use your domain name as
the FTP hostname, userid of anonymous and password of guest
or visitor's email address..
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Counters
and Clock
This
page has been accessed
times.
Introduction
You can place an odometer style counter on one or more of your web
pages. Although many vital statistics can be reviewed via the stats
program in your Control Panel, sometimes you may want to advertise the
number of "hits" to a specific web page. Also,
you may locate your own counter program and install it to your account
if you wish, since you have full control of your cgi directory.
How to use
Add the following line of code to an HTML document to display a counter:
<img
src="/cgi-bin/Count.cgi?df=userid" align=absmiddle>
Substitute your userid above. If you would
like to add a counter to more than one page, start with key
"userid1" and increment by one each time you add a new counter
to another page. (ie. userid1, userid2, etc.)
This page only shows a
couple of simple examples of coding a counter or clock in your HTML
document. The only feature used in the preceding example is the "df"
option which let's you name the file used to hold the count. Every page
which contains a reference to the "Count.cgi" script with the
same filename on the "df=XXX" tag will update the same number.
So you can share counters among a number of pages, or have independent
counters.
Here are some examples
of the (very extensive) options available for controlling the look and
feel of the counter program. Please refer to the author's homepage for
complete documentation. You can cut and paste any of the following and
experiment if you like. The HTML required to produce each of them is
listed to the right of the graphic.
The "dd="
options controls the digit style.
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|dd=A">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|dd=B">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|dd=C">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|dd=D">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|dd=E">
For more information on
the counter program, please refer to the author's documentation:
http://www.muquit.com/muquit/software/Count/Count.html
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Time
Display
Here's another example, using the
Count.cgi script to print a digital clock instead of a page counter.
The
current time here on the West Coast is  .
To change time zones you only need to add the timezone=GMT-0800 for any
difference from GMT (Greenwich Mean Time).
The code is very simple:
Pacific
Standard Time (PST) = GMT-0800 (8 hours before Greenwich Mean Time), so
the code would look like this: <IMG SRC="http://www.webii.net/cgi-bin/Count.cgi?display=clock"&timezone=GMT-0800">
Find
& adjust the above code for your specific time zone:
http://wwp.greenwichmeantime.com/time-zone/
The following samples
use the "dd=" option with clocks.
<IMG SRC="/cgi-bin/Count.cgi?display=clock|chcolor=T">
<IMG SRC="/cgi-bin/Count.cgi?display=clock|dd=B">
<IMG SRC="/cgi-bin/Count.cgi?display=clock|dd=C">
The "ft="
option controls the width of the frame border.
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|dd=B|ft=0">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|dd=B|ft=5">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|dd=B|ft=10">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|ft=12|frgb=25;80;8">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|dd=B|ft=10|frgb=180;30;12">
You can make the
counter images opaque with the "tr=1" (transparency) option.
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|ft=0|tr=1">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|ft=12|tr=1|frgb=25;80;8">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|dd=C|ft=10|tr=1|frgb=180;130;2">
For the default
counter, changing the color of the numbers is easy with the "prgb="
option.
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|ft=0|prgb=200;20;180">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|ft=0|tr=1|prgb=200;20;180">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|ft=0|tr=1|prgb=20;10;60">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|ft=0|tr=1|prgb=100;90;8">
<IMG SRC="/cgi-bin/Count.cgi?df=sample.dat|ft=0|tr=1|prgb=20;30;160">
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Search
Engine Installation
Commerce Blvd makes adding a search
engine to your web site an easy process. All you need to do is
code a few html tags in your page that will call the search
engine.
The
author of this script includes his notes at the following url: http://www.ufbs.co.uk/jason/perl/jasearch.html
For example:
The code required for
the above form is:
<FORM
METHOD="POST" ACTION="/cgi-bin/jasearch.pl">
<INPUT TYPE="hidden" NAME="base"
VALUE="/sites/commerceblvd.com/htdocs">
<INPUT TYPE="hidden" NAME="rbase"
VALUE="http://www.commerceblvd.com">
<INPUT TYPE="hidden" NAME="bgcolor"
VALUE="#E2E2E2">
Search for <INPUT TYPE="TEXT" NAME="sv"
VALUE=""> and match
<SELECT NAME="type">
<OPTION VALUE="all" SELECTED> all
<OPTION VALUE="any"> any
</SELECT> terms.
<INPUT TYPE="SUBMIT" VALUE="Search">
<INPUT TYPE="RESET" VALUE="Clear">
</FORM>
Where
-
base is
the complete path to the directory you want to search relative to
the web server. Note: /sites/yourdomain.com/htdocs (your domain
should NOT included www. prefix)
-
rbase is
the URL of the directory you want to search.
ie: http://www.commerceblvd.com
-
sv is the
list of search values
-
type
describes the type of search it is either "all" or
"any" terms.
You can also include the
following fields:
-
background
sets
the background image
i.e. <INPUT TYPE="hidden" NAME="background"
VALUE="/inline/hotelb.gif">
-
bgcolor
sets the background color
-
text sets
the text color
-
link
sets
the color of unvisited links
-
alink sets
the color of the active link
-
vlink sets
the color of visited links
If you want to restrict
searches to specific directories you can include:
<INPUT TYPE="HIDDEN" NAME="dirs"
VALUE="/dir1;/dir2;/dir3">
This will only search the directories that are listed in value.
Please note:
*.Each directory needs to start with /
*.Each directory is separated by ;
If
you wish to search within your htdocs directory, type a / (slash) only.
Do not type /htdocs, as the slash will already place you within the
htdocs directory.
Since
Commerce Blvd did not write this script, we are unable to troubleshoot
or customize it. If you have specific questions about the script, please
consult the author:
http://www.ufbs.co.uk/jason/perl/jasearch.html
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Catch-All: The
catch-all email address is used in case of an incorrect name at your
domain. For example, any email that is sent to someone who is not listed
in the POP or forwarding sections will still be received, even if the
name has a typo or is out of date (as long as the domain name on the
email address was specified correctly). The catch-all address is the
email that was listed when the account was setup by default. You may
setup your "catch-all" email address as an forwarder,
group-forwarders, or autoresponder. You can enter a catch-all email
address via your Commerce Blvd account Control
Panel, under "Email Setup".
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Group Email Forwarders:
Group email forwarders are similar to regular forwarders, except emails
can be sent to more than one person. When entering in more than one
recipient email address, be sure to hit Enter or Return key after every
address, instead of using commas. Only one address is allowed per line.
Group forwarders follow the same adding, modifying, and deleting
instructions as regular email forwarders.
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FTP Setup:
You may
setup additional FTP account(s) and assign unique user ids and passwords
to enable user to log on to a specific directory. Example: You have
created a sub-directory under your account call /sub-site, you can
assign new user id and password for a user to access directly to this
sub-directory via FTP. When users log onto this directory, it would be
his/her root directory and he/she may not access your account main
directory. This is an added feature to protect your main directory
contents when assigning different task for different users. To setup an
FTP account, simply click "Add"; enter in an user name,
password, and the path of the sub-directory you would like to give them
access to. If you would like an email sent to them about their FTP
access, simply check the box and type in their email information. To
change a user password, click on "Modify" and enter in the new
password, then their email address if you would like registration data
sent to the user. To delete the user, click on the "Delete"
that is next to their user name. Enabling anonymous FTP allows visitors
to access your web site to upload and/or download files without an
unique id and password. Anonymous FTP can be enabled or disabled,
depending on the user preference, by clicking on "Change". If
it is enabled, clicking on "Contents" will bring up a page
similar to the Web FTP page that will show the files available for
download.
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Can I
password protect directories?
All
web hosting plans include access to a password protection
feature. This feature is located in your Control
Panel and allows you to specify userid and password
access to particular directories. When users attempt to access
those folders (or any documents within them) on the Web, they
will be prompted to login in order to view the contents. Users
who do not enter the correct password will receive an error or
"access denied" alert. This feature does not,
however, affect FTP access.
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WWW
Setup:
This
feature allows you to bring up a page of server information, including
Aliases, the Server Administration contact email address, and general
information about your website. Here you can see whether or not SSL is
available and if Server Side Includes is enabled. There are three empty
fields that let you specify customizable message files for specify error
page. To use the error message feature, simply FTP (upload) html
documents to our servers that have the error message you would like to
display. Then, type the file names into the provided fields.
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Can
I get web mail with my Personal Plan account?
A: No, web mail is only offered as a feature of the Pro. and
higher level accounts. Also, Web mail is not offered as an a la carte
feature. If you would like to take advantage of this feature, simply contact
the sales department to upgrade your account.
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How
do I access web mail? Can I access it away from home?
A: You can access web mail anywhere you have an Internet Connection and
web browser, even away from home. In fact, web mail is an ideal
tool for web site owners who are traveling. Simply visit http://webmail.yourdomain.com
and log in. Click here for more
information on the WebMail feature.
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If I
am traveling and using web mail, can I send out email from my domain
name?
A: Yes. By default, the "from" and "reply to"
address will be the email address that you have logged into. You have
the option to change your "reply to" address under the
"Preferences" tab.
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If I
send out emails from Commerce Blvd's web mail feature, will my customer know I
am sending it from Commerce Blvd?
A: No, there are no advertisements or signatures on the email that you
send that will indicate you are using Commerce Blvd's web mail feature.
Your "from" address will also appear as the email address you
have logged into.
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I
have many different web site accounts with your service. Can I log into
the same web mail url to check mail for all of my accounts?
A: No. Each unique web site account will have a unique web mail url that
you can log into. For example: To access email for myfirstsite.com, you
must log into webmail.myfirstsite.com, and to access email for
mysecondsite.net, you must log into webmail.mysecondsite.net.
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When
I log in to my email account through web mail, why do I get an error
saying "Log in failed"?
A: First, make sure that you have already created this POP email account
through your online Control Panel. Please see the Control
Panel User Guide to learn how to do this. Also, be sure that you are
using the same user id and password that you set up through the Control
Panel.
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If I
use web mail, can I still use my normal email program (such as Outlook,
Eudora, or Netscape mail)?
A: Yes, however, keep these important notes in mind:
Any email messages that you check through web mail will NOT leave a copy
on the server. If you check an email message through web mail, you
cannot check that same message again in your email program.
If you wish to check an email message in your email program first and
then later check the same message in web mail, you must chose the
"Leave mail on server" feature in your email program's
settings.
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Why
doesn't my signature appear on every message that I compose?
A: Under "Preferences", make sure the box beside "Add
signature automatically" is checked.
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I
accidentally deleted an email message and I didn't mean to! Can I still
retrieve it?
A: If you have not yet logged out of your web mail session, and if you
have not clicked "Empty Trash", there should be a copy of the
deleted message in your "Trash" folder. By default, when you
log out of web mail, the Trash will empty. If you do not want the Trash
to automatically empty, uncheck this option under
"Preferences".
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What
is the "export" function of the address book?
A: The purpose of the export function is to dump the data from your web
mail address book into a file on your local computer or possibly into
another address book on another email program.
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What
is the maximum size that an attachment can be when using web mail?
A: It is important to keep in mind that email is not intended as a
method of transferring files, and therefore many email programs will not
accept emails of a large size. Our web mail recommendation is no greater
than 5MB per email.
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How
do I set up a new email account for use in web mail?
A: You should set up all of your email accounts through your Online
Control Panel. Please note that you can only check POP email accounts
for your domain name through web mail.
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Why
don't I ever get any new messages in my "In Box"?
A: When you click on the "In box" button, your In box will not
automatically show your new messages. You must click "Check
Mail" to download your new email.
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How
do I save a copy of all the messages I send to people through web mail?
A: Under "Preferences", check the box beside "Save sent
messages in Outbox folder". You may then view your sent messages by
clicking "Folders" > "Outbox".
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What
is "virtual DNS"
and how do I set it up for each of my domain names?
"Virtual
DNS" allows you to customize your own nameservers for
your domain name. For example: your domain name probably
currently points to NS1.COMMERCEBLVD.COM and NS2.COMMERCEBLVD.COM
in the "Whois" record of your Domain Registrar. With
Virtual DNS, you can create customized nameserver information
such as: NS1.yourdomain.com and NS2.yourdomain.com.
This service is
offered as an add-on, at a rate of $30 one time setup and $15
per month, in addition to your hosted plan fee. Each
custom nameserver address includes its own unique IP address.
Each order includes two nameserver addresses with
corresponding IPs.
Please note that
after you have ordered this service for your account, you must
update the "whois" record with your current Domain
Registrar to reflect the new nameserver addresses. If you are
a Reseller or if you have multiple domain names, you will need
to update the Registrar's record for each of those domain
names.
Order
Virtual DNS
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